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Privacy Policy

Effective Date: 01/08/2025

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At Flora’s Health Practice, your privacy and the protection of your personal information is our top priority. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with GDPR, CCPA, and other major international data protection regulations.

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Information We Collect

We collect personal information that you voluntarily provide, including:

  • Contact details: Name, email, phone number, WhatsApp

  • Health-related details: Information you share to help us understand your needs (non-diagnostic and voluntary)

  • Booking and payment details: Only processed through secure third-party payment providers; we do not store full payment card details

We do not collect any unnecessary information and do not sell your data to third parties.

 

How We Use Your Data

Your data is used for the following purposes:

  • To schedule and confirm appointments

  • To tailor services to your needs

  • To communicate important updates regarding your bookings

  • To comply with legal obligations (if required)

We will never use your information for marketing without your explicit consent.

 

Your Rights

Depending on your location (EU, UK, Singapore, USA, etc.), you have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent to data collection at any time

  • Request a copy of your data or restrict its processing

  • File a complaint with your local data protection authority if you believe your data is misused

Requests regarding your personal data can be made by emailing info.florashealthpractice@gmail.com

 

Data Storage & Security

All personal data you provide is securely stored using Google’s encrypted cloud infrastructure, the same technology trusted by leading organizations worldwide.

  • Encryption: Your data is protected with advanced encryption in transit and at rest using Google’s industry-standard security protocols.

  • Restricted Access: Only authorized personnel from Flora’s Health Practice can access your data, and only for the purpose of delivering our services.

  • Compliance: Google’s infrastructure complies with global privacy and security standards, including GDPR, ISO/IEC 27001, and SOC 2/3 certifications.

  • Data Retention: We retain your information only as long as necessary to provide services or comply with legal obligations. After this period, your data is securely deleted.

By using Google’s secure servers, we ensure that your personal and health-related information is stored with industry-leading safety measures.

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*By submitting your details via our booking form, you consent to the collection and use of your information as outlined in this Privacy Policy.*

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