Terms & Conditions

Effective Date: 01/08/2025

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By booking an appointment with Flora’s Health Practice, whether via the booking for or direct whatsapp message, you agree to the following terms:

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1. Appointments & Payments

• All appointments must be booked via our website form or direct contact

• Payments are due upon confirmation of booking

• All prices are in SGD and may change with notice

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2. Cancellation & Rescheduling

• Changes or cancellations require 24 hours’ notice

• Late cancellations incur a 50% session fee

• No-shows will be charged in full

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3. Refunds

• Completed sessions are non-refundable

• Multi-session packages are valid for 12 months from the first session

• Refunds for unused sessions may be granted case-by-case with a 10% admin fee

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4. Client Responsibilities

• Provide truthful and accurate health information

• Obtain medical clearance if you have underlying conditions

• Inform us of any changes in your health that could affect participation

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5. Limitation of Liability

By engaging in services, you acknowledge that:

• You participate at your own risk

• Flora’s Health Practice is not responsible for injuries, aggravations, or health complications arising from undisclosed conditions or failure to follow guidance

• Health outcomes vary and cannot be guaranteed